#Customer Story Collection
-
Created at :
2025/8/3
Customers asking for impossible substitutions
‘Can I get this gluten-free, dairy-free, and flavor-free?’
-
Created at :
2025/8/3
The relief of a polite caller
A kind word can make your whole shift better.
-
Created at :
2025/8/3
Colleagues using code words to describe tricky customers
‘Code Red at line 2’ means everyone braces themselves.
-
Created at :
2025/8/3
When you recognize repeat callers by voice alone
And sometimes you can guess their issue before they say a word.
-
Created at :
2025/8/3
Explaining the same thing over and over (and over...)
Some customers don’t believe it until you repeat it five times.
-
Created at :
2025/8/3
‘Let me speak to your manager’—daily ritual
You hear this phrase more than your own name.
-
Created at :
2025/8/3
The customer already pressed every button before talking to you
‘Have you tried turning it off and on?’ becomes your mantra.
Popular Categories
Delivery Worker Stories
Take a look
Waiter/Waitress Stories
Take a look
Researcher Life
Take a look
Police Officer Life
Take a look
Hairdresser Life
Take a look
Event Staff Life
Take a look
Cleaning Staff Stories
Take a look
Childcare Worker Stories
Take a look
Call Center Stories
Take a look
Security Guard Stories
Take a look
Freelancer Life
Take a look
Flight Attendant Stories
Take a look
Farmer Life
Take a look
Chef Life
Take a look
Artist Life
Take a look
Sales Stories
Take a look
Public Servant Life
Take a look
Creative Life
Take a look
Construction Site Stories
Take a look